How to Get Your Order
At BRWSH, we’ve chosen to focus on offering the best service in-store and through local trade supply. While our online checkout is currently suspended, we still make it easy for you to get your paint, wallpaper, and decorating essentials.
Free Store Collection
All products can be ordered in advance by phone or email and collected free of charge from our Cardigan store.
Local Trade Deliveries
We continue to provide same-day and free local delivery for our trade account customers and for bulk orders. Please call us on 01239 615071 to arrange.
Free Colour Cards & Sample Pots
We are happy to provide free colour cards for our ranges, including Tikkurila, Johnstone’s Trade, and Sanderson Design Group. These can be picked up in store or posted on request.
Returns Policy
We want every customer to be happy with their purchase. Please note:
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Tinted & Custom Colours – Paints mixed to order cannot be returned unless faulty.
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Untinted Paints & Sundries – Returnable within 14 days if unopened and in original packaging.
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To start a return, please call 01239 615071 or email claire@brwsh.co.uk for a Returns Reference Number.
Returns should be securely packaged and sent to:
BRWSH (RETURNS), Unit 1A, Pentood Industrial Estate, Cardigan, SA43 3AD.
Refunds, credit notes or exchanges will be processed within 14 working days of receiving the goods back in resalable condition.